Safety Standards & Vetting Pledge
Our background screening process and safety commitments for customer peace of mind.
1. 100% Background Screening
Every independent professional listed in our directory undergoes rigorous background screening, criminal record verification, and identity audits before being dispatched.
2. License & Certification Verification
We manually verify trade credentials, professional licenses (such as electrical or plumbing certifications), and liability insurance coverage of independent pros to ensure top-tier service.
3. Face-to-Face Quality Audits
Our local coordinators conduct onboarding reviews and monitor customer ratings. Specialists who fall below our 4.5-star threshold are immediately suspended from the platform.
4. Emergency Safety Measures
For emergency repair calls, our dispatchers maintain strict safety coordination check-ins. If you have any concerns during a service, our hotline is active 24/7 to assist you.